Balancing Innovation with User Experience
Date Updated: June 5, 2023
Building innovative technology is a comprehensive process, from ideation and application to articulation of the results. This methodology mirrors the scientific process, where your thesis serves as the proposal and market fit equates to the conclusion. As an industrial design student, one becomes accustomed to practicing this method and understanding our designed world to the point of instinctiveness. However, it feels like modern technology is deviating from this holistic approach to innovation and adopting convoluted processes that fail in more advanced workflows. Before brands like Apple, we can trace the roots of design to companies like Nike and concepts like Bauhaus. These entities aimed for a complete idea, not only for comprehension but also for swift and effective communication of ideas. When innovating a new technology interface, every piece of information must be considered as it adds cognitive weight for the user. The objective is to help the user achieve a flow state, uninterrupted by the tool. Though a few dopamine hits might seem enticing initially, it can quickly turn into user frustration due to constant switching between applications and platforms.
Understanding human ergonomics and conceptualizing ideas quickly are critical skills honed by hand drawing, drafting, and rendering. In comparison, AI-native products, while revolutionary, can often disrupt this seamless flow.
One must aim for complex ideas but also be mindful of the cognitive load it places on users. Techmeme's Brian McCullough discussed how the latest technologies can only benefit where it's necessary. As an example, the iPhone is not just a phone; it's a combination of a camera, internet, and more. Similarly, a Tesla isn't just a car; it has to be self-driving and electric to qualify as truly innovative.
Therefore, when introducing any slight increase in ideas, we are met with intricate communication issues. OpenAI's decision to stick with a chat-based interface serves the broadest user base and can be understood purely as emergent AI. However, there are countless opportunities for more complex interface innovations.
In my experience, developing the concept and application of Infinite Tech was less challenging than communicating it. It necessitated exhaustive exercises in naming, design, and research. As of now, Infinite Tech is described as a multi-mode modular interface for using AI with an appendix-like referencing system. But this description keeps evolving.
In conclusion, one must be prepared to constantly communicate and re-communicate their idea across different platforms, from web pages to tutorials, tours, directives, tool tips, videos, motion graphics, case studies, and examples. It's not just engineering; it also requires a thorough understanding of style and alignment in your innovations and inventions.
We wish you luck and hope that the new tools of today and tomorrow can enhance their application through multi-faceted structures both in generalization and expertise, facilitating an optimal